Terms & Conditions
Last Updated: 15 May 2025 | Effective: 15 May 2025
These Terms and Conditions ("Terms") govern your use of the Pelangi Advisory website at pelangi.pro and any advisory services you engage with us. By accessing our website or proceeding with an advisory engagement, you confirm that you have read and understood these Terms.
Pelangi Advisory is a business consulting firm registered in Malaysia, with its principal office at Lot 3-6, Plaza Damansara, Jalan Medan Setia 1, 50490 Kuala Lumpur. References to "Pelangi", "we", "us", or "our" throughout these Terms refer to Pelangi Advisory.
If you have any questions about these Terms before engaging our services, please contact us at [email protected] and we will be glad to clarify them at a pace comfortable to you.
1. Use of Our Website
Our website is provided as an informational resource about Pelangi Advisory and our services. You may use the website for lawful purposes only. You agree not to:
- Use the website in any way that breaches applicable Malaysian law or regulation
- Attempt to gain unauthorised access to any part of the site or its underlying infrastructure
- Transmit any unsolicited or harmful material through our contact forms
- Use the content of this website for commercial reproduction without our written permission
We reserve the right to restrict access to the website at any time, without prior notice, if we believe the site is being misused.
2. Advisory Services
Pelangi Advisory provides business advisory services to small business owners in Malaysia. Our services are advisory in nature — we help owners think through their circumstances and options. We do not provide legal, accounting, tax, or financial planning advice regulated under Malaysian law.
Our current service offerings are:
- First Page Review — RM 570. One advisory session and a written summary.
- Season Plan Advisory — RM 1,250. Two working sessions, a written plan, and one follow-up review.
- Whole Almanac Programme — RM 1,950/month. Monthly sessions, a shared plan, and support between meetings.
Service details, scope, and any specific terms will be confirmed with you in writing before any engagement begins. We are glad to answer any questions before you commit to a service.
Engagement and Fees
An engagement begins when we have confirmed the scope of work and received payment or agreed payment terms in writing. Fees are quoted in Malaysian Ringgit (RM) and are inclusive of all advisory work within the stated scope.
For the Whole Almanac Programme, the monthly fee applies for each calendar month the programme is active. Either party may end the programme with reasonable written notice, and any fees paid in advance for unused months will be refunded on a pro-rata basis.
Cancellation and Rescheduling
We understand that circumstances change. If you need to reschedule a session, please give us at least 48 hours' notice wherever possible and we will accommodate you without penalty.
If you wish to cancel an engagement before it begins, please contact us as soon as you are able. Refund terms will be handled fairly and discussed with you directly based on the work completed to that point.
3. Confidentiality
We treat all business information shared during advisory sessions as confidential. We will not disclose your business details, financial information, or any other sensitive information shared with us to any third party, except where required by law.
We may refer to anonymised, generalised client experiences (such as case study themes) in our marketing materials. We will always seek your permission before using any identifiable details about your business.
4. Limitation of Liability
Our advisory services are intended to support your thinking and decision-making. Decisions about your business remain entirely yours to make. Pelangi Advisory does not accept liability for business outcomes arising from decisions made in connection with our advisory sessions, written summaries, or plans.
To the fullest extent permitted by Malaysian law, Pelangi Advisory's liability in connection with any engagement is limited to the fees paid for that specific engagement.
We are not liable for any indirect, consequential, or incidental losses arising from your use of our website or services.
5. Intellectual Property
All content on our website — including text, layout, and design — is the property of Pelangi Advisory and is protected under Malaysian copyright law. You may not reproduce, redistribute, or commercially use our website content without our prior written consent.
Written deliverables produced for you during an advisory engagement (summaries, plans, session notes) are for your personal and business use. We retain the intellectual property in the methodologies and frameworks underlying our advisory work.
6. Third-Party Links
Our website may include links to external websites for your reference. These links are provided for convenience only. Pelangi Advisory has no control over the content of those sites and accepts no responsibility for them. Visiting a linked site is at your own discretion.
7. Governing Law and Jurisdiction
These Terms are governed by and interpreted in accordance with the laws of Malaysia. Any disputes arising from these Terms or from the provision of our advisory services will be subject to the exclusive jurisdiction of the courts of Malaysia.
If a dispute arises, we would first encourage direct discussion with us. We are a small team and prefer to resolve concerns in a straightforward, calm manner wherever possible.
8. Changes to These Terms
We may update these Terms from time to time. Where changes are material, we will inform existing clients by email. The current version of these Terms will always be available on this page, marked with the date last updated. Continued use of our website or services following any update constitutes acceptance of the revised Terms.
9. Contact
If you have any questions about these Terms, please contact us:
+60 3 7058 2649
Lot 3-6, Plaza Damansara, Jalan Medan Setia 1, 50490 Kuala Lumpur, Malaysia